Cookie Policy

What are Cookies?
Cookies are lines of text used to perform automatic authentications, session tracking and storing specific information for users who access a website or, in the case of purchases through internet, the contents of their shopping trolley. In detail, cookies are text strings of small size sent from a server to the user’s browser, and then send back to the server (without changes) every time that the user accesses the same portion of the same web domain.

Why we use cookies?
Cookies are used to improve the browsing experience: storing the settings, to not re-enter them every time you visit a new page; measuring your use of the website to ensure that it satisfies your needs. Our cookies are not used to identify you personally. Their use is intended to improve the functioning of the site for you: in fact, you can manage and/or delete them as you like.

Types of Cookies
There are two main types of cookies:

  • Session cookies
  • Persistent cookies
  • In addition to session cookies and persistent cookies, there may be other cookies which are set by the website which you have chosen to visit, such as this website, in order to provide us or third parties with information.

    Our use of Cookies
    We currently use, and may use in the future, the following types of cookies on this website.

    We use session cookies to:
    Help us maintain security and verify your details whilst you use the website as you navigate from page to page, which enables you to avoid having to re-enter your details each time you enter a new page.

    We use persistent cookies to:

    Many cookies are designed to give you optimal usage of the web. For example, we use cookies to enable you to improve your user experience when using our website, e.g. a cookie which recognizes if your browser supports specific technology features. This helps, for example, in enabling web pages to be loaded more quickly when you request the download of a large file.

    In addition to cookies which send information to us, we also use cookies which collect information and send it to third parties. An example of this is Matomo Analytics or Hotjar. We use Matomo Analytics to help collect and compile information like the number of visitors to the site, where visitors have come to the site from and the pages they visited. Visit Matomo’s site for an overview of privacy at Matomo and information on how to opt out of the Matomo Analytics cookie. Where this site allows such cookies to be set or you access other websites from this site using the links provided, the operators of these websites will use cookies in accordance with their own cookies policy, which may differ from ours.

    We use Hotjar to know which pages are visited, where users click and how long they spend on our website. Analyzing this data helps us find out which parts of the website are most popular and which need are problematic for users. As a result we are able to improve the website to be more user-friendly. Visit Hotjar’s site for an overview of privacy at Hotjar. This data is anonymized.

    As with first party cookies, you are able to block third party cookies through your browser settings.

    Some of our cookies may collect and store your personal information, such as your name or email address. We are committed to respecting and protecting your privacy and will ensure that all personal information collected by us is kept and treated in accordance with our privacy policy. A link to this policy is available within the footer of this website.

    Refusing Cookies on this Site
    Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally through changing your internet software browsing settings. It may also be possible to configure your browser settings to enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your computer enabling you to decide whether to accept or reject the cookie. To manage your use of cookies there are various resources available to you, for example the “Help” section on your browser may assist you. You can also disable or delete the stored data used by technology similar to cookies, such as Local Shared Objects or Flash cookies, by managing your browser’s “add-on settings” or visiting the website of its manufacturer. As our cookies allow you to access some of our website’s features we recommend that you leave cookies enabled. Otherwise, if cookies are disabled, it may mean that you experience reduced functionality or will be prevented from using this site altogether.

    • Session cookies: these are temporary cookies that expire at the end of a browser session; that is, when you leave the site. Session cookies allow the website to recognize you as you navigate between pages during a single browser session and allow you to use the website most efficiently. For example, session cookies enable a website to remember that a user has placed items in an online shopping basket.
    • Persistent cookies: in contrast to session cookies, persistent cookies are stored on your equipment between browsing sessions until expiry or deletion. They therefore enable the website to "recognize" you on your return, remember your preferences, and tailor services to you.
    • help us recognize you as a unique user when you return to our website so that you do not have to input your details multiple times as you move between our pages or services
    • remember how you have customized your use of this site, such as your preferred currency and time zone
    • collect and compile anonymous, aggregated information for statistical and evaluation purposes to help us understand how users use the website and help us improve the structure of our website.